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The Continuous Improvement Global Lead – BPO will oversee the development, deployment, and governance of continuous improvement methodologies across our internal BPO operations in 34 countries. This strategic role is responsible for driving operational excellence, identifying and delivering efficiency gains, and ensuring process standardization and innovation across international BPO units. The role requires deep expertise in Lean, Six Sigma, or similar methodologies, strong stakeholder management skills, and a global mindset.

Are you ready to shape the future of business process optimization on a global scale?

We're seeking a visionary Continuous Improvement Global Lead to join our team and spearhead transformation across our BPO operations in 34 countries. This is a high-impact role, perfect for a strategic leader who thrives in fast-paced, international environments and is passionate about driving excellence.